How are shipping costs calculated?
We offer worldwide shipping! Because store pricing is processed in USD or GBP, your shipping fees will automatically calculate at checkout based on your delivery destination and package weight.
How long will my order take to dispatch
All botanical prints and paper goods are carefully packed and dispatched promptly. You will receive a tracking notification as soon as your order leaves the studio so you can follow its journey.
Will I have to pay international customs fees?
Because our items are custom-made and can ship from various international print facilities depending on your location, local customs duties or import taxes may apply upon arrival. These charges are the responsibility of the recipient.
Can I pay for an order and have it delivered to someone else?
Yes! During checkout, you can enter your own payment details for the billing address while entering your recipient's address for shipping. This makes it easy to send botanical art and gifts directly to friends and family.
How do I track my order?
Once your physical order has been shipped, you will receive an email confirmation containing your tracking details so you can follow its journey to your doorstep.
What should I do if my order arrives damaged?
If your package or print suffers any damage on its journey, please snap a clear photo of both the item and the packaging right away. Reach out to the studio via our contact form within 14 days of delivery with your photos, and we will arrange a prompt replacement.
What framing options are available for wall art?
Our framed wall art comes completely ready to hang with clean, modern frames, while unframed posters are shipped securely rolled or flat so you can match your own home decor.
Are your art prints archival and fade-resistant?
Every piece is printed on premium archival paper using rich, vibrant inks designed to resist fading and keep your minimalist desert flora illustrations looking pristine for years.
How do I find the exact dimensions for each print size?
You can view the full dimensions directly on any individual product listing. All of our standard sizes are square, ranging from 10 inches (25.4 cm) up to 18 inches (45.72 cm) to make finding a compatible frame simple and stress-free.
Looking for a deeper dive into our materials or creative background?
Explore our About Your Prints and About the Design pages
Are these physical plants or digital files?
All items in the Plookiss collection are non-living digital botanical art prints, physical posters, wrapping paper rolls, and stationery rather than living plants.
Can I use your art illustrations for commercial projects?
All artwork created by Abi J Carless is strictly protected by copyright and intended for personal use and display only; commercial reproduction or redistribution is not permitted.
Do you offer digital downloads or phone wallpapers?
Keep an eye out for upcoming expansions to the catalog, including digital phone themes, app icon sets, and downloadable SVG clipart files alongside our physical art prints.
What is the difference between digital and physical items?
Digital art guides and downloads are sent straight to your email for instant access, while physical botanical prints and paper goods are professionally produced and shipped directly to your door.
Can I request a custom size or color adjustment?
While our collection focuses on curated minimalist designs, feel free to contact us with any specific styling requests or questions about matching your interior space.
Where can I leave a review or share my feedback?
We always love hearing from art and plant lovers! If you want to share how your new botanical pieces look in your space, you can leave a review directly on our Google Business Profile or reach out via our contact form.
What forms of payment do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, and Discover) alongside digital wallets like Apple Pay and Google Pay. Depending on your region, PayPal and select regional payment options are also available at checkout.
Can I cancel or change my order?
Because our prints and physical products are custom-made, production usually starts shortly after an order is placed. If you need to make an adjustment or cancellation, please reach out via our contact form as quickly as possible, and we will do our best to help if production hasn't started yet.
How do I care for or frame my art?
To keep your botanical prints looking vibrant, we recommend hanging them out of direct sunlight. If you purchased an unframed print, standard off-the-shelf frames make it easy to customize your display, while our framed options arrive ready to hang right out of the box.
Interested in stocking our botanical art?
Wholesale and Stockist Opportunities
If you'd like to collaborate or stock our prints and stationery, please complete our Wholesale Enquiry Form and we will get back to you.